House of Commons – July 13, 2015

That this House welcomes the work of the Keep Me Posted campaign which believes that all consumers should have the right to choose how they receive bills and statements, whether on paper or online, from service providers including utility companies and banks without financial penalty; notes that approximately 18 million consumers who do not have access to the internet or have basic digital skills are unfairly disadvantaged by service providers that do not offer them this choice; welcomes the support of 78 charities, consumers groups, trades unions and businesses championing the campaign's aims; further welcomes to date the four service providers, Yorkshire Water, Wessex Water, Welsh Water and Principality Building Society, who have pledged to protect 10 million consumers' right to choose without penalty how they receive bills and statements; and calls on other service providers also to offer consumers the choice of how they receive their bills and statements.